The General Directorate “Civil Aviation Administration”, in partnership with the European Consumer Centre – Bulgaria, is launching its annual information campaign aimed at raising awareness of passenger rights when travelling by air.
Experts will provide guidance to citizens regarding compensation for delayed or cancelled flights, denied boarding, as well as issues related to baggage, including damage, loss, or delay.
Two events are scheduled:
9 June 2026, 10:00 – 14:00, Vasil Levski Sofia Airport, Departures Hall, Terminal 2.
24 June 2026, 10:00 – 14:00, in front of the Ivan Vazov National Theatre.
The initiative aims to familiarize travellers with the procedures for submitting complaints and to guide them through the appropriate steps for the effective exercise of their rights.